1. Introduction
These Terms apply to all clients, website users, and travelers who make inquiries or bookings through our agency (“we”, “us”, “our”).
Please read them carefully, as they outline obligations, responsibilities, and limitations governing travel arrangements made through us.
2. Booking & Payment Policy
a. Booking Process
Bookings are confirmed only after full or partial payment as advised.
Clients must provide accurate and complete information at the time of booking.
b. Payment Terms
Payments must be made via approved methods (UPI, bank transfer, cards, etc.).
All prices are subject to availability and may change until booking is confirmed.
Late payments may result in cancellation of booking or delay in confirmation.
c. Documentation
Clients must ensure they have valid:
Passport
Visa
ID proofs
Travel insurance (optional but recommended)
We are not responsible for the rejection of visa applications or travel documents.
3. Pricing & Inclusions
a. Price Changes
Prices may vary due to:
Currency fluctuations
Tax changes
Airline or hotel revisions
Seasonal variations
b. Inclusions
Only items specifically mentioned in the itinerary/package are included.
c. Exclusions
Prices generally do not include:
Personal expenses
Additional meals
Travel insurance
Porter charges
Early check-in/late check-out
Anything not mentioned in inclusions
4. Cancellation & Refund Policy
a. Cancellation by the Client
Cancellation charges apply depending on:
Travel date
Supplier cancellation policy
Airlines / hotels / third-party rules
Certain bookings may be non-refundable.
b. Cancellation by the Agency
We may cancel or modify services due to:
Unforeseen circumstances
Operational issues
Supplier failures
Safety concerns
In such cases, we will offer:
Alternative options, or
Applicable refunds
c. Refund Timeline
Refunds (if applicable) depend on suppliers and may take 7–45 business days.
5. Travel Insurance
We strongly recommend travelers to purchase travel insurance.
We are not liable for losses arising from:
Flight delays/cancellations
Lost baggage
Medical emergencies
Accidents
6. Client Responsibilities
Clients must:
Provide accurate personal and travel information
Check all details and documents before travel
Comply with immigration, customs, and health regulations
Arrive on time for flights, tours, and transfers
Follow local laws and safety guidelines
We are not responsible for consequences arising from negligence or non-compliance.
